Want to see what other attorneys in your firm are up to right now? How about what they ate for lunch or whom they’re meeting for dinner tonight? There’s a service that’s becoming increasingly popular with attorneys whose purpose is to answer one simple question: What are you doing right now?
Twitter is a free mini-blogging service that allows users to stay in touch with one another by sending frequent status updates in the form of short text-based messages, delivered in a number of formats. When a user’s status is updated, a notification is sent out to everyone who is “following” the user. Attorneys are supposedly using this tool for business marketing and staying in touch with colleagues. It's great for those with ADD.
Seriously, there are many issues with using the Twitter service, starting with the instability of the Twitter network. The network is frequently down and cannot be considered a reliable method of delivering information. Secondly, spammers are exploiting Twitter. It’s another method for spammers to attack you, on top of the attacks from users who update their status way too frequently, with TMI about minutiae. Twitter is a time-sucking distraction, plain and simple. We’ve seen it used constructively exactly once, at a conference where Twitter was used to identify the sessions as “mind-numbingly boring” or “way cool” so folks could head to the useful sessions.
Let’s not forget the number of security concerns that are introduced when using this service in your law firm. Your network will become more vulnerable to attack, there is no control over what information users can post or where data is sent, and ALL data is transmitted through the Internet, even when one employee “tweets” another. See any issues with data confidentiality and privacy? We sure do.
Our advice to lawyers is to stay away from Twitter. If you need to update someone, send an e-mail or pick up the phone. Your IT staff will thank you.
- John and Mike
(703) 359-0700
digitalsamurai@senseient.com
www.senseient.com